Training Policies

Effective Date: October 16, 2026 • Last Updated: October 16, 2026

These policies apply to training sessions provided by HR Workforce Solutions, LLC (“HRWS”). For organizations with a signed agreement, the agreement controls if it differs from this page.

Booking

Training sessions are booked with a short-form Statement of Work under your agreement with HRWS. A session is confirmed when the Statement of Work is signed and the invoice is paid. Fees are invoiced in full at booking.

Delivery and Group Size

HRWS training is delivered on-site at your location. We do not offer live online sessions at this time. Each session includes up to 16 participants. Larger groups can be added for an additional per-participant fee or split into two sessions. Please provide a room with seating, a screen or projector, and space for discussion.

Rescheduling and Cancellation

Rescheduling: you may reschedule a session once at no charge with at least 10 business days’ notice, to a date within six months.
Cancellation with at least 10 business days’ notice: we refund the session fee, less any non-refundable expenses already incurred.
Cancellation or rescheduling with less notice: 50% of the session fee with 5 to 9 business days’ notice, or 100% with less than 5 business days’ notice, plus any non-refundable expenses already incurred.
If HRWS must cancel, we will reschedule at no charge or refund the session fee in full, whichever you prefer.

Public and Community Sessions

For sessions open to individual registrants, registrations may be cancelled for a full refund up to 7 days before the session. After that, registrations are not refundable, but you may send a substitute from your organization at no charge. If a session doesn’t reach its minimum enrollment, HRWS will cancel it and refund all registrations in full. If a chamber or association handles registration, its refund policy may apply instead.

Materials

Participant materials, job aids and certificates are owned by HRWS. They are licensed for use by your organization’s participants and may not be copied, resold, posted publicly or used to train others without written permission. Sessions may not be recorded without HRWS’s written consent.

Certificates and Compliance

Certificates show that a participant completed the session. They are not a license or professional certification. Training supports your compliance efforts but does not by itself guarantee compliance with any law, and it is not legal advice. State training requirements vary; ask us about the states where you have employees.

Accommodations

Please tell us at least 5 business days before a session if any participant needs an accommodation, such as large-print materials or seating needs, so we can prepare.

Questions

HR Workforce Solutions, LLC • Jennifer Bristol, SPHR, Founder & Principal Consultant • PO Box 101, White Pigeon, MI 49099 • 260-215-9663 • jennifer.bristol@hrworkforcesolutions.net